I LOVE CRABTREE AND EVELYN EXCEPT WHEN I DON’T ~ AN EPISTOLARY TALE: part 1

Dear Customer Service,

Let me count the ways I love C&E.  OK.  Honestly?  There are too many to count.

Here’s my latest love ~ The Citron, Honey and Coriander Refreshing Body Bar.

Creamy. Elegant. The Coco-Chanel of Soap.

It’s a stunner, an objet d’art. It coddles the eye, light and lemony as Parisian flan. Even the ingredients are posh ~ goldenseal, rosemary, thyme, tea tree, evening primrose oil, shea butter and honey. Not only is it vegetable-based, it’s free of parabens, phtalates, sodium sulfates, propylene glycol, and mineral oil. A lather of bliss.

The fragrance? Pure luxe. Zesty lemon with a dash of peppery coriander and subtle woody notes, you say.  I say~ piquant, racy, a good nose.  And, as it turns out, aggressive.

I’ve always appreciated the heft of Crabtree and Evelyn bar soap. But my new bar of Citron Honey and Coriander turned out to be sirenically seductive. When it slid off the shower shelf, it fell with amazing force.  Heft conspired with gravity.

I buddied up my toes and switched to the shower gel.

A broken toe? I know, it impales logic and is unbloodybelievable.  But, Dear Customer Service,  I’m curious to know ~ am I your first?

Cheers,

Toni

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Dear Toni,

Thank you for your e-mail. I have to say that this is

the first time that we have heard of this. We are

always interested in hearing from our customers

regarding products and services that they

particularly like and those that they would like to

see changed or revived. To that end, we have entered

your comments and request into our databank, which

we share in our weekly meeting and with our

marketing division.

Sincerely,

Customer Service Crabtree & Evelyn, Ltd.

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Dear Customer Service,

This week’s meeting should be a hoot.
My comment/observation will undoubtedly give the marketing division something to tweet about.
I await your reply.

Best,

Toni

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TO BE CONTINUED………………….

Toni

10/12/12